📖1. Introduction — Why This Policy Matters
When you register with Sbobets, place a bet, or simply browse our website, certain information is generated. This Privacy Policy exists to be fully transparent about how we handle that information.
Many betting sites write their privacy policies in dense legal English that most people simply cannot follow. Sbobets takes a different approach — we believe you have the right to know exactly what happens with your data, explained clearly and plainly.
This Policy sbobets.biz Applies to the website, our mobile application, and all associated services. By using Sbobets services, you consent to this Privacy Policy.
If anything in this policy is unclear, feel free to ask our support team — we're always happy to explain in plain language.
📥2. What Information We Collect
Sbobets collects three types of information — what you provide directly, what is generated automatically, and what we receive from third parties.
Information you provide directly:
- Full name, mobile number, and email address (collected at registration)
- Date of birth (for age verification)
- Address (during KYC verification, where applicable)
- National ID or passport number (during verification)
- Mobile Pay / Nagad number (for payment processing)
Automatically generated data:
- IP address & device information
- Login timestamps and activity logs
- Betting History & Transaction Records
- Browser type, operating system
- Cookies & Session Data
From Third Parties:
- Transaction confirmation details from the payment gateway
- Age & Identity Verification Service Provider Data
- Fraud detection service flags
You
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Encrypted Channel
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Secure Servers
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Encrypted Storage
🎯3. Why we collect this information
Sbobets does not collect data without reason. Every piece of information we gather serves a specific purpose:
- Service delivery: Creating and managing your account, processing bets, and completing payments.
- Identity verification: To meet legal obligations and prevent fraud.
- Security Assurance: Detecting suspicious logins or transactions and keeping your account secure.
- Customer Support: Verifying your account details during issue resolution.
- Service Improvement: Analysing feature usage to improve the platform.
- Responsible Gaming: Identifying unusual betting patterns and providing support where needed.
- Legal compliance: Generating reports required by regulatory authorities.
Sbobets never sells your data to advertisers or third parties. That is a non-negotiable policy.
🗄️4. How Your Information Is Stored
Sbobets applies the highest technical standards to safeguard your data. Our servers are housed in internationally certified data centres with both physical and cyber security measures in place.
- All data AES-256 Encryption Secured with technology.
- Payment details (card numbers, PINs) are never stored on our servers — they are sent directly to the payment provider.
- Backup data is stored in separate encrypted storage.
- Server access is restricted to authorized personnel only, and all access is logged.
- Regular third-party security audits are conducted.
🤝5. Who your data is shared with
Sbobets shares your data only in very limited circumstances and strictly for defined purposes. Details are provided below:
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Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, or your bank.
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KYC Verifier: Documents may be shared with accredited verification services for identity confirmation.
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Legal Authorities: Data may be disclosed in accordance with the law when required by a valid court order or government investigation.
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Technology partners: Technology service providers essential to running the platform (such as hosting and cybersecurity) may access limited data — and are bound by strict confidentiality agreements.
All of our third-party partners are contractually bound to uphold Sbobets' privacy standards. Any breach of contract results in immediate termination of the partnership.
🍪6. Cookies Policy
Cookies are small text files stored in your browser. Sbobets uses cookies to improve the quality of our service. Below is a breakdown of the types of cookies we use:
| Cookie type |
Purpose |
Duration |
Required? |
| Session Cookie |
Keeping you logged in |
Until the browser is closed |
Yes |
| Security cookies |
CSRF protection, fraud detection |
1 Day |
Yes |
| Preference cookies |
Remembering your language, theme, and personal settings |
30 days |
Optional |
| Analytics cookies |
Understanding page visits and usage patterns |
90 Days |
Optional |
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
⚖️7. Your rights
Sbobets believes your data belongs to you, not us. You have full control over your personal information and can exercise the following rights at any time:
Right to access your data
You can request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
After account closure, you may request deletion of your data beyond what we are legally required to retain.
Right to Restrict Processing
You can object to your data being used for specific purposes.
Right to Data Portability
You can export the data we hold about you in a portable format.
Right to Opt Out of Marketing
You can opt out of promotional SMS or emails at any time.
To exercise these rights, contact our support team via email or live chat. Requests are typically responded to within 7 business days.
🔞8. Protection of Minors' Data
Sbobets strictly does not collect or process data from anyone under the age of 18. Age verification is a mandatory step in our registration process.
If a minor registers by mistake and we detect it, the account will be immediately closed and all associated data deleted. If you believe your child is using Sbobets, please contact our support team without delay.
Complaints regarding minors' accounts are treated as the highest priority and resolved within 24 hours.
⏳9. How Long We Retain Your Data
Sbobets does not retain data beyond what is necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
- Transaction Records: 5 to 7 years (in accordance with financial regulatory requirements).
- KYC documents: 5 years post-verification.
- Support chat logs: 2 years.
- Session & Login Logs: 90 days.
- Marketing preferences: Until consent is withdrawn.
Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you.
🔐10. Our Security Measures
Sbobets uses multiple layers of security to protect your data. If one layer is compromised, the others remain in place.
- Transmission Encryption: All data across the website and app is encrypted using TLS 1.3.
- Two-Factor Authentication (2FA): OTP protection at login.
- DDoS protection: Advanced firewall protection against server attacks.
- Penetration Testing: Third-party cybersecurity experts conduct vulnerability assessments every quarter.
- Unusual Activity Detection: An AI-powered system automatically blocks suspicious logins and transactions.
- Staff training: All members of our team receive regular data protection training.
If you discover a security vulnerability on the Sbobets platform, please report it to support@sbobets.biz. We respect responsible disclosure.
🔄11. Changes to the Privacy Policy
Sbobets may update this Privacy Policy when necessary. In the event of changes, we will:
- We will update the "Last Updated" date at the top of this page.
- For significant changes, registered users will be notified via SMS or email.
- At least 15 days' notice will be given before any major changes.
Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
Why Sbobets is a trusted name in data protection
Licensed & regulated
Sbobets operates under a licence issued by an international regulatory body, which means our privacy policy is subject to regular third-party audits.
Your Data Is Never Sold
Your personal data, betting history, and contact details are never sold or rented to any advertising agency or third party.
You're in Control
Manage your marketing preferences, download your data, or request deletion — all from your account settings, all on your terms.
Full Transparency in English
The privacy policy is written in plain, accessible language so all users can understand it — no hidden clauses or vague legal jargon.
Maximum Encryption
256-bit AES encryption and TLS 1.3 — the same standards used by the world's leading financial institutions. Sbobets holds itself to that same bar.
Regular security audits
Every three months, independent cybersecurity experts audit our systems and submit reports. Any vulnerabilities identified are addressed promptly.
FAQs
Sbobets operates under a licence from an internationally recognised gaming regulatory body. Licensed platforms undergo continuous audits covering fair gaming, secure payments, and privacy protection. Here's why we can confidently call ourselves safe: Every payout is processed on time, all betting outcomes are certified fair under RNG (Random Number Generator) standards, and our privacy policy undergoes annual third-party audits. You can also ask our live chat team directly for our license number and regulatory details.
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